Built for hotels & resorts
Rooms, restaurant, mini market. One platform.
QR room service, 24/7 self-service mini markets with built-in age verification, and every spend posted straight to the folio in your PMS.
Trusted by leading hospitality brands
Why hotels are different
A hotel is many venues, all open at once.
Room 412 wants towels and a sandwich. The lobby bar is closing. The mini market needs to keep selling through the night. The folio still has to balance in the morning.
Butlaroo runs all of it on one platform: in-room QR for food and amenities, unstaffed mini markets with built-in age verification, and certified room-charge into Oracle, Opera, Apaleo and Mews.
Three changes on day one.
- 01
QR room service for food and amenities.
One QR per room opens your full in-room menu. Food, drinks, towels, toiletries land in the same basket, in the guest's language, charged to the folio.
In-room QR · Room 412
24/7FoodAmenities· · ·Club sandwich$ 14Caesar salad$ 12Sparkling water · 50cl$ 4Extra towel setFreeToiletry kitFreeSlippers · Size 42$ 6Charge · Room 412Folio - 02
Unstaffed mini markets, 24/7.
A self-service kiosk in the lobby or the gym corridor sells around the clock. Smart age verification handles beer, wine and spirits at the kiosk itself, so no staff member needs to be there.
- 03
Certified room-charge into your PMS.
Certified room-charge integrations post every order to the right folio with the right room, revenue centre and VAT split, in real time.
See all integrationsCharge · Order to folio
Certified01Butlaroo basketRoom 412 · $ 3802Certified PMS bridgeOracle Hospitality03Room folio updatedPosted · $ 38Two-way · Real time< 1 second
Outsource your kitchen.
Combine multiple neighbouring restaurants into one menu under your own branding. Guests place one order and pay once. Butlaroo Pay splits the payment across every kitchen automatically, with your fee withheld at the source.
Multiple kitchens, one menu, your branding
Onboard any number of neighbouring restaurants and add their offerings to your menu. Guests browse one menu in your branding; you decide who gets featured.
One order, one payment. We split it
Multiple kitchens, one basket, a single payment. Butlaroo Pay settles the transaction and splits the revenue to each partner kitchen automatically.
Keep the basket, keep the fee
Your fee is auto-withheld at the source on every order. No more revenue lost to third-party delivery apps like Uber Eats or Deliveroo.
What you'll roll out on day one.
Four pieces of the platform: QR for the rooms and the restaurant, kiosk for the mini market, payments straight to the folio, and certified bridges into your PMS.
QR Ordering
One QR per room, table or lounger. Food, drinks and amenities in one basket, posted to the folio in real time.
Learn moreSelf-Order Kiosk
24/7 mini markets and honesty bars with built-in age verification for beer, wine and spirits.
Learn moreButlaroo Pay
Card, Apple Pay, Google Pay or charge to the folio. Tips routed straight to the right team.
Learn moreCertified POS/PMS integrations
Every spend posts to the right folio in real time.
Learn more
From a destination venue running on Butlaroo
“For me, it's a no-brainer to use Butlaroo if the alternative is having to partially or fully close your terrace.”
Everything we offer.
Same platform, every channel: kiosk, QR, POS, web, delivery marketplaces, kitchen display, payments, loyalty and the AI menu on top.
Questions hotel operators ask.
How long does rollout take?
Most hotels are live in three to six weeks. We start on one floor or wing, train the team in a single shift, and roll out from there. No onboarding fee.
Which PMS platforms are certified?
Oracle Hospitality (Opera and Symphony), Opera Cloud, Apaleo and Mews, with more added on an ongoing basis. If yours isn't on the list, we quote a bespoke bridge as part of the rollout.
How does the age check at the kiosk work?
If a basket contains alcohol, the kiosk prompts for a passport, ID card or driver licence and clears the date of birth in seconds. Where required, staff can be paged for a manual check.
How does kitchen outsourcing work?
Partner restaurants live inside your menu with their own hours and prep times. The basket settles as one payment, your fee is withheld at the source, the guest sees your branding.
Do we keep our existing PMS, terminals and POS?
Usually yes. Butlaroo runs on any tablet, mini-PC or kiosk shell, integrates with the major card terminals, and plugs into an existing POS or kitchen display rather than replacing it.
See what Butlaroo could mean for your hotel or resort.
- Guests
- 15M+
- Venues
- 5K+
- Orders
- 100M+